PRIVACY POLICY
1. INTRODUCTION
The purpose of this privacy policy is to inform you about how MOURIR D'AMOUR® (hereinafter “we”) processes the personal data you provide to us and that we collect when you use the MOURIRDAMOUR.COM website accessible at https://www.mourirdamour.com/ (hereinafter “the Site”).
We attach particular importance to the protection of your personal data and respect for your privacy. We undertake to process your data in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.
2. DATA CONTROLLER
The data controller for personal data collected on the Site is:
MOURIR D'AMOUR Sole Proprietor / Personal Business 2 Rue de Lampertheim, 67550 Vendenheim, FRANCE 94353311700017 Email: eve@mourirdamour.com Phone: +33 (0)7 82 88 08 97
3. DATA PROTECTION OFFICER (DPO)
We have not appointed a Data Protection Officer (DPO). If you have any questions about the processing of your personal data, you can contact us at the following address: contact@mourirdamour.com
4. DATA COLLECTED
We collect and process the following data:
- Identification and contact details: last name, first name, address, email address, telephone number.
- Order-related data: products purchased, quantities, amounts, order history.
- Payment data: only the information necessary for secure processing via our payment provider Stripe.
- Communication data: messages sent via the contact form or customer service, after-sales service requests, returns.
This data is collected when you:
- Create an account
- Place an order
- Subscribe to our newsletter
- Or contact us via the contact form
4.2 Data collected automatically
When you browse our Website, we automatically collect certain information about your visit, including:
- Your IP address
- Your device characteristics (browser type and version, operating system)
- Pages visited on our Website
- Date and time of your visit
- Page loading times
- Interactions with the Website
4.3 Cookies and Similar Technologies
Our Website uses cookies and local storage technologies to enhance your browsing experience and ensure the proper functioning of our services.
What is a cookie?
A cookie is a small text file stored on your device when you visit our Website. It allows us to remember information about your browsing session.
Strictly Necessary Cookies (do not require consent)
These cookies are essential for the Website to function and cannot be disabled:
| Cookie Name | Purpose | Retention Period |
|---|---|---|
cart_id |
Shopping cart session identifier | Session |
currency |
Stores your preferred currency (EUR/USD) | 1 year |
site_access |
Password protection for restricted areas | Session |
medusa_auth_token |
User authentication session | 30 days |
cookie_consent |
Stores your cookie preference choices | 1 year |
Analytics Cookies (require your consent)
These cookies help us analyze Website usage and improve our services:
| Cookie Name | Purpose | Retention Period | Provider |
|---|---|---|---|
_ga |
Distinguishes unique visitors | 2 years | Google Analytics |
_gid |
Distinguishes unique visitors | 24 hours | Google Analytics |
_ga_* |
Maintains session state | 2 years | Google Analytics |
These cookies are only set after obtaining your consent through our cookie banner.
Local Storage
To improve Website performance, we also use your browser's local storage to remember:
color-mode: Your theme preference (light/dark)- Temporary cache data (product, image, and video URLs)
This data is stored locally on your device and is not transmitted to our servers.
Managing Your Preferences
You can modify your cookie preferences at any time through your browser settings.
5. PURPOSES OF PROCESSING
Your personal data is collected to process your orders and deliveries, manage your customer account and preferences, ensure payment security and combat fraud, respond to your requests and provide effective customer service, personalize your experience on the site and offer recommendations, analyze site usage and improve its performance, and send you promotional offers or newsletters if you consent to this.
This processing is based on the performance of the contract, consent, or legitimate interest, depending on the purpose. The data is kept for 26 months to 10 years, depending on its use:
- Orders and deliveries: 10 years (tax and accounting compliance)
- Customer account: 5 years after the last login
- Newsletters and targeted advertising: until consent is withdrawn
- Contact/after-sales service requests: 3 years
- Audience analysis: 26 months
- Payment security and fraud prevention: 5 years
You can access, rectify, delete your data or withdraw your consent at any time by contacting us at: contact@mourirdamour.com
6. DATA RECIPIENTS
Your personal data is intended for:
- Our staff authorized to process your data
- Our service providers and subcontractors involved in the provision of our services, including:
Stripe (online payment service), Vercel (hosting provider), Mondial Relais/Colissimo (carriers).
- Google LLC (for Google Analytics)**
We do not sell or rent your personal data to third parties.
6.1 Transfer outside the European Union
Your personal data is hosted and processed in the European Union, with the exception of data collected by Google Analytics, which may be transferred to the United States. This transfer is governed by the standard contractual clauses adopted by the European Commission.
- YOUR RIGHTS
In accordance with current regulations, you have the following rights regarding your personal data:
- Right of access: you can obtain information about the processing of your personal data and a copy of this data.
- Right of rectification: if you believe that your personal data is inaccurate or incomplete, you may request that it be modified accordingly.
- Right to erasure: you may request the deletion of your personal data, within the limits of legal retention obligations.
- Right to restriction of processing: you may request that the processing of your personal data be restricted.
- Right to object: you may object to the processing of your personal data for reasons relating to your particular situation.
- Right to data portability: you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller.
- Right to withdraw your consent at any time, when processing is based on your consent.
- Right to define guidelines regarding the fate of your data after your death.
- Right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the supervisory authority responsible for ensuring compliance with personal data obligations.
To exercise these rights, you can contact us by email at contact@mourirdamour.com or by post at MOURIR D'AMOUR 2 Rue de Lampertheim, 67550 Vendenheim, FRANCE.
We will endeavor to respond to your request within one month of receiving it. This period may be extended by two months given the complexity and number of requests.
8. SECURITY MEASURES
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk and to protect your personal data against destruction, loss, alteration, unauthorized disclosure, or unauthorized access.
These measures include, in particular: data encryption, strict access controls, regular backups, secure payments via a certified service provider, and monitoring and protection of systems to prevent unauthorized access or use.
Despite these precautions, we cannot guarantee that there will be no risk whatsoever. If we become aware of a data breach that could pose a high risk to your rights and freedoms, we will inform you in accordance with the conditions set out in the regulations.
9. THIRD-PARTY SITES
Our Site may contain links to third-party websites. This privacy policy does not apply to those sites, which have their own privacy policies. We encourage you to review the privacy policies of those sites before providing them with your personal data.
10. MINORS
Our Site is not intended for minors under the age of 18. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately.
11. CHANGES TO THE PRIVACY POLICY
We reserve the right to change this privacy policy at any time. The current version is the one published on our Site. We encourage you to check this page regularly for any changes.
In the event of substantial changes, we will notify you by any appropriate means, such as a message on our Website or an email, and we will ask for your consent if necessary.
12. CONTACT
If you have any questions about this privacy policy or the processing of your personal data, you can contact us by email:
- By email: contact@mourirdamour.com
- By post: MOURIR D'AMOUR, 2 Rue de Lampertheim, 67550 Vendenheim, FRANCE
Last update: 12/03/2025